RNQualitativeScandinavian journal of caring sciences2026

Stakeholders' Perspectives on Implementing the iSupport for Dementia Program to Address Inequalities in Dementia Care: A Qualitative Study.

Lily Xiao, Kham Tran, Kate Laver and 10 others

PMID 41998848

WHAT IT FOUND

Carers and staff said translated self-guided dementia training may not reach culturally and linguistically diverse carers unless bilingual staff coach them, use simpler inclusive language, add short videos and local case studies, and embed peer support in existing care services.

Key findings

01Stakeholders said older carers with low literacy need widely used words and short videos.

02Bilingual and bicultural staff were seen as needed to coach carers and help with difficult dementia behaviours.

03Participants said the program should be embedded in existing care services and supported by respite so carers can attend.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

Only 20 carers and 20 staff from four well-established ethno-specific organisations in two Australian states were included, so it may not reflect other culturally and linguistically diverse communities. The study asked people's views about a program that had not been tested in this Australian implementation, so it cannot show whether the program improves carer or patient outcomes. Focus groups mixed carers and staff because each language group was small, which may have changed what people were willing to say. Most discussions were conducted in English because many participants were bilingual, so views expressed in preferred language may be limited.

The easy way to misread this

Do not read this as proof that the iSupport program improves carer mental health. It reports stakeholder preferences only, and the UK self-guided trial cited here found no effect on carers' mental health.

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