Perspectives of older patients on the qualities which define a "good family nurse": A qualitative study.
Ludmila Marcinowicz, Ewa Taranta
PMID 32257269WHAT IT FOUND
Older patients valued kindness, respect, listening, and availability in a family nurse, alongside competent care.
Key findings
01Six themes defined a good family nurse: personal traits, providing care, professional competence, communication, ethical attitude, and availability.
02Participants valued kindness, politeness, and emotional steadiness.
03Participants wanted availability for home visits and help organising doctor appointments.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The study included 21 older patients in one Polish primary care setting, so the themes may not transfer to other populations or health systems. It used one time point and did not include caregivers' perspectives. The categories were not always mutually exclusive. It reports perceptions, not outcomes or effectiveness of nurse behaviours.
Declared interests
No conflict of interest has been declared by the authors.
The easy way to misread this
Do not read these themes as proof that nurse behaviours improve patient outcomes. The study describes older Polish patients' perceptions, not a tested intervention or outcome.