Frequency and nature of discussing social influences on health in urban safety-net clinics: A qualitative analysis.
Katherine Otto Chebly, Michael Shen, Antoinette M Schoenthaler
PMID 37729818WHAT IT FOUND
No provider formally screened for social isolation in 97 primary care visit transcripts, and only 27 had meaningful conversation about social influences on health.
Patients initiated 67% of coded excerpts, but providers often missed or redirected them.
Key findings
01No transcript included formal screening for objective social isolation or loneliness.
02Mention of a social relationship occurred in 75% of transcripts, but only 27 transcripts had meaningful conversation about social influence as a determinant of health.
03Patients initiated 67% of coded excerpts, and in two-thirds of patient-initiated excerpts providers redirected the conversation, changed the subject, or did not acknowledge the concern.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The analysis covered one repeat visit per patient, so a provider or another team member may have screened for social isolation during a different encounter. The visits were recorded between 2011 and 2015, before more recent attention to social determinants of health. The study took place in three centers in one New York City health system, so the pattern may not apply elsewhere. Researchers worked from transcripts, not audio or video, so tone, eye contact, facial expression, and body language were not assessed. The coding involved judgment about whether a relationship was relevant to health and whether a conversation was meaningful, and the authors acknowledged this subjectivity. Providers were mostly attending physicians, with only one nurse practitioner, so the paper does not describe nursing-specific communication practice.
Declared interests
The authors declared no conflicts of interest. The article is listed as supported by NIH extramural research.
The easy way to misread this
Do not conclude that asking about social isolation improves medication adherence, loneliness, or health. This qualitative analysis describes conversations that occurred and missed opportunities; it did not test a screening intervention or measure outcomes.