Determining the Marginal Cost Differences of a Telehealth Versus an In-person Occupational Therapy Evaluation Session for Stroke Survivors Using Time-driven Activity-based Costing.
Corey Morrow, Michelle Woodbury, Annie N Simpson and 2 others
PMID 36513124WHAT IT FOUND
Telerehabilitation stroke evaluation sessions were estimated to cost $231.64 versus $168.29 for outpatient sessions, mainly because of scheduling calls and documentation.
Key findings
01The estimated telerehabilitation session cost was $231.64, compared with $168.29 for the estimated outpatient session, giving a marginal cost difference of $63.35.
02The main time differences driving higher telerehabilitation cost were the initial phone call (0 minutes outpatient versus 35 minutes telerehabilitation) and post-session documentation (5 minutes outpatient versus 30 minutes telerehabilitation).
03Technical difficulties averaged 3.7 minutes lost per session and added $6.23 per session when valued at a computer support specialist cost.
STILL TO COME
How it was doneWhat they foundWhat it means for OTs
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What it does not show
The reported observation was of 19 neuro-telerehabilitation sessions; the paper does not state how many outpatient sessions were observed. The model included patients with stroke and other neurological conditions, and the authors state results may not generalize to other conditions. Therapists interviewed were local to South Carolina, and wages used national averages, so local salaries, staffing, and reimbursement may differ. The study estimated care delivery time and cost, not clinical content, patient outcomes, or treatment effectiveness. Overhead, parking, hotel, mileage, missed visits, and technical difficulties were excluded from the main flowchart, although technical problems were tested in sensitivity analysis. The analysis used assumed full-time hours, fringe benefits, and productivity standards, so the cost figures depend on those assumptions.
Declared interests
The authors reported no conflicts of interest.
The easy way to misread this
Do not conclude that telerehabilitation is always more expensive or that outpatient therapy is cheaper for every clinic. This estimate came from 19 observed telerehabilitation sessions and interview-based outpatient flowcharts, used national wage assumptions, and did not include overhead or patient outcomes.