Communication between patients, peers, and care providers through a mobile health intervention supporting medication-assisted treatment for opioid use disorder.
Tabor E Flickinger, Marika Waselewski, Alexa Tabackman and 7 others
PMID 35260260WHAT IT FOUND
Patients in a medication-assisted treatment clinic used secure messaging to coordinate appointments, medications, and social needs, and to connect with providers.
The community message board had low use. The pilot did not test whether the app improved treatment outcomes.
Key findings
01Twenty-two of 25 members used secure messaging in the first month, and 13 used it in the sixth month.
02Nine of 25 members used the community message board in the first month, and one used it in the sixth month.
03Secure messages were 55% app-related, 43% medical, and 6% social, and providers used them to coordinate appointments, medication refills, and withdrawal.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The study was a small pilot with 25 patients and 3 providers, so it cannot show whether the app works in larger groups. It analysed message content and usage only. It did not compare the app with usual care or test clinical outcomes such as retention, medication adherence, or relapse. Community message board use was low, with 9 members in the first month and 1 in the sixth month, so peer support findings may not generalise. Participants were referred as high risk for disengagement, and none who were offered enrollment declined, which may limit how the sample compares with other clinics. The study did not include follow-up interviews about app feedback, perceived usefulness, or barriers to continued use. The COVID-19 pandemic disrupted clinic care during the pilot, and messaging use increased, so patterns may be hard to generalise as clinics return to pre-pandemic care. Members without smartphones were given phones and subsidized data, so lack of a smartphone was not a barrier in this sample. Participants who agreed to use a novel app may have been more comfortable with technology than patients who would not enroll.
The easy way to misread this
Do not read the reported increase in messaging during the pandemic as proof that the app improved opioid use disorder treatment. The study was a small pilot that analysed message content only. It did not compare the app with usual care or test retention, medication adherence, or relapse.