Co-Creating a Digital Learning Platform for Cross-Sectoral Virtual Consultations: An Action Research Study.

Competencies were identified from workshop discussions, post-its, drawings and notes, not from measured participant-level outcomes. The prototype and one-month pilot checked usability and feasibility, not whether people became more competent or patients had better outcomes. The work was done in one Danish region with specific hospital and municipal arrangements, so it may not transfer to other services. Participation was voluntary, so people already interested in digital or cross-sector work may have been overrepresented. No audio recordings were made, so the analysis relied on notes, post-its, drawings and immediate documentation.

The Region Zealand Health Science Research Foundation funded the first and third authors, and the Novo Nordisk Foundation funded the study. The authors declared no conflicts of interest.

Do not conclude that the platform improves virtual consultations, nurse competence or patient outcomes. The study co-created and piloted it for usability and content relevance; it did not formally evaluate competency improvement or clinical outcomes.