RNSurveyWestern journal of nursing research2026

Caregivers' Early Experiences Using CareMobi: An mHealth Application to Support Care Coordination.

Ashley Wei, Laura Peralta, Tina R Sadarangani

PMID 42184363

WHAT IT FOUND

Caregivers using a care-coordination app reported high satisfaction and ease of use.

They valued shared calendars, health tracking, medication reminders, and file storage. This is self-reported early feedback, not proof the app improves care.

Key findings

01Eighty-two percent of respondents reported being satisfied or very satisfied, and seventy-six percent rated the app easy or very easy to use.

02The appointments and calendar feature was selected most often as useful, followed by health progress tracking.

03Caregivers described using the app to keep family members informed and to track symptoms, vital signs, and medication changes.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

Only 51 of 986 eligible app users responded (5%), and the sample was self-selected, so results may not represent all caregivers. The study used two brief ratings rather than a full validated usability instrument, so it cannot support rigorous conclusions about app usability. No app usage or engagement data were collected, so it is unclear how often or how well people used the app. Most respondents were White, U.S.-based, and English-speaking, and 25% did not provide demographic information, limiting generalizability to diverse caregivers. The authors state the findings are exploratory and that satisfaction may be overestimated; the survey reports caregiver perceptions, not patient outcomes.

Declared interests

The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

The easy way to misread this

Do not conclude that CareMobi improves care coordination, reduces caregiver burden, or changes patient outcomes. The survey reports only self-rated satisfaction and ease of use among 51 self-selected app users, with no app usage data, no provider perspectives, and no patient outcomes.

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