Validation of the Spanish Short Version of the Perception of Humanized Care Behaviors Scale in Hospitalized Adults in Chile.
Katya Marie Cuadros-Carlesi, Carlos Felipe Henríquez-Roldán, Paola Andrea Ruiz-Araya and 3 others
PMID 41980245WHAT IT FOUND
A new 15-item questionnaire for hospitalized patients in Chile was validated to measure how humanized they feel nursing care is.
It works during hospitalization, not just at discharge, and can be read aloud to patients who cannot read or write. It does not measure clinical outcomes.
Key findings
01The original 32-item questionnaire was reduced to 15 items because patients could not understand or judge many of the questions, and the final version is valid and reliable for use with hospitalized adults.
02Most patients required an assisted format where a researcher read the items aloud and recorded the answers, making the tool usable for people with low education, physical limitations or visual impairment.
03The instrument measures patient perception of nursing behaviors such as being called by name, having procedures explained, and having basic needs met, but it does not evaluate the quality or safety of the care itself.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The study used non-probabilistic convenience sampling, so the results may not be generalizable to all hospitalized patients. The questionnaire measures perception, not actual clinical quality or safety outcomes. One item ('They call you by your name') had a low factor loading but was retained for ethical reasons, which may affect the statistical purity of the scale. The validation was specific to the Chilean healthcare context and Spanish language, so it may not apply directly to other countries or languages without further adaptation.
Declared interests
Funded by Internal Research Funds from the Universidad Viña del Mar. No commercial conflicts of interest were declared.
The easy way to misread this
Do not interpret a high score on this questionnaire as evidence that the care provided was clinically safe or effective. It only measures how humanized and respectful patients felt the nursing interactions were. Additionally, do not assume the scale is validated for self-administration in all settings; the study showed that most patients required an assisted format to complete it accurately.