Satisfaction with the quality of nursing care among older adults during acute hospitalization in Ghana.
Abdul-Ganiyu Fuseini, Rahinatu Bayi, Afizu Alhassan and 1 others
PMID 34985206WHAT IT FOUND
Most older adults in public hospitals in Ghana were only moderately satisfied with nursing care.
Only 49 of 206 reported high satisfaction. Satisfaction differed by hospital, with Tamale Central Hospital higher than Tamale Teaching Hospital.
Key findings
01Most older adults reported moderate satisfaction with nursing care, and 49 reported high satisfaction.
02Satisfaction differed by admitting hospital, with Tamale Central Hospital higher than Tamale Teaching Hospital.
03Satisfaction did not differ significantly by sex, religion or education.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
Participants were selected by quota and convenience sampling, not random sampling, so the 206 older inpatients may not represent all older adults in Ghana. The study was cross-sectional, so it measured satisfaction at one point and cannot show why satisfaction differed or how care changed over time. The study measured patient-reported satisfaction with nursing care, not clinical outcomes. The satisfaction categories were based on total score ranges set in the analysis, so the cut points may not reflect a clinically meaningful threshold. The sample came from three public hospitals in one metropolis, so the findings may not apply to private facilities or other regions. Patients who were unstable or unable to give accurate responses were excluded, so the results may not apply to those patients.
Declared interests
The authors declared no conflict of interest.
The easy way to misread this
Do not conclude that nursing care quality is adequate because the mean satisfaction score was 74.126. Most participants were only moderately satisfied and few reported high satisfaction, and the study measured satisfaction only, not clinical outcomes.