Satisfaction of Mothers in the Puerperium Period With the Quality of Inpatient Stay: A Cross-Sectional Study in Mogadishu Public Hospitals.
Sahardid Hussein Ibrahim, Hilal Mohamed Nor, Ismael Ahmed Omar
PMID 40358070WHAT IT FOUND
74.3% of mothers were satisfied with postpartum inpatient stay, but 25% were not.
Ethics and convenience scored lower, and dissatisfaction was associated with rural residence, no formal education, higher income, more visits, longer stay, and gynaecology ward.
Key findings
0186% of mothers were satisfied with the quality of care they received, while ethics of care and convenience of care had lower satisfaction at 77.4% and 72%.
02The highest-rated item was hospital choice (mean 4.21), and the lowest was attitudes of care providers (mean 3.92) on a 5-point scale.
03After adjustment, divorced mothers, mothers with no formal education, mothers with monthly income of ≥ $500, mothers from rural areas, mothers with more than three visits, and mothers admitted in the gynaecological ward were less likely to be satisfied, while mothers who remained inpatient for less than or equal to 2 days were more likely.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
Mothers may have been reluctant to give negative answers because anonymity was maintained but social desirability bias was still possible, which could raise satisfaction. Mothers were chosen by convenience sampling in two public hospitals in Mogadishu, so the results may not apply to other hospitals, regions or private services. The study surveyed users of free maternal healthcare, so mothers who pay for services may have different concerns about quality. Data collectors were first-year medical students who read the questionnaire aloud, which may have affected how mothers answered.
The easy way to misread this
Do not read 74.3% satisfaction as proof that the hospitals provided good care or that particular nurse behaviours caused higher satisfaction. The study was a cross-sectional survey of 611 mothers using convenience sampling and self-report, and the authors noted social desirability bias may have raised satisfaction.