Redefining Professionalism in Disability Services: Digital Transformation, Boundary Work, and Professional Capital in Frontline Care During the COVID-19 Pandemic.

The study interviewed only staff and managers, not service users, so it reports staff perceptions rather than service users' own experiences. It included five day centres that had already adopted digital technologies, so it does not describe centres that resisted or did not use them. Participants were recruited through professional networks and snowball sampling, and the sample was 19 staff and managers, so the findings cannot be assumed to apply to all Swedish day centres. Data were collected after restrictions were relaxed, when services often operated in hybrid formats, so the accounts may be retrospective and shaped by the later period. The study did not assess whether the new digital roles and skills persisted after the pandemic.

The authors declared no conflicts of interest. The work was supported by the Swedish Research Council for Health, Working Life and Welfare.

Do not read this as evidence that digital day centre services work better or should be adopted widely. It reports how 19 staff and managers at five centres that already used digital tools experienced pandemic closures, not service-user outcomes or long-term effectiveness.