Patient Satisfaction with Telehealth During the COVID-19 Pandemic in a Pediatric Pulmonary Clinic.
Karen Y Capusan, Talia Fenster
PMID 34417077WHAT IT FOUND
Fifty of 281 surveys returned; 41 (82%) would use telehealth again and 37 (74%) were satisfied.
Low response means this shows acceptability, not clinical benefit.
Key findings
01Of the 50 completed surveys, 41 participants (82%) strongly agreed or agreed they would use telehealth services again.
02Of the 50 completed surveys, 37 participants (74%) strongly agreed or agreed they were overall satisfied with the telehealth system.
03The survey was emailed to 281 parents and 50 surveys were completed; the paper reports an 18% response rate.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
Only 50 of 281 surveys were returned, so the views may not represent all families. The survey was conducted for only one month, so it may not capture longer-term problems. The paper says high satisfaction may reflect novelty rather than durable acceptability. There was no comparison with in-person visits. Telehealth did not allow spirometry or a complete physical examination. Families with lower socioeconomic status or a different primary language were reported as having the most difficulties, so access barriers may be underrepresented.
Declared interests
The supplied text does not report funding or conflicts of interest.
The easy way to misread this
Do not treat the 82% willingness to use telehealth again as evidence that telehealth is clinically effective or equivalent to in-person care. This was a one-month parent survey with 50 of 281 responses, and the paper says there is little evidence that diagnosis and management quality is equivalent to in-person visits.