Humanized Care from the Perception of Oncology Patients from Southern Chile.
Tannia Navarrete-Correa, Flery Fonseca-Salamanca, R Mauricio Barría
PMID 34214281WHAT IT FOUND
Hospitalized cancer patients rated nursing care as highly humanized overall.
Two nursing behaviors were rated less favorably than the rest: stating name and position before procedures and dedicating the required time.
Key findings
01The median global score for humanized nursing care was 128, and the observed range was 94 to 128.
02Only two items were evaluated with less than 90% of the maximum value: stating name and position before procedures (76.5%) and dedicating the required time (86.3%).
03Perception was lower in some groups: participants aged 18 to 49 had lower willingness-to-care scores, patients with myeloma or in remission-consolidation had lower openness-to-communication and global scores, and those hospitalized 16 or more days had lower willingness-to-care scores.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
Only 51 patients from one Hemato-Oncology Department were included, and selection was non-probabilistic, so results may not apply to other hospitals or times. The study was cross-sectional and measured perception only, so it cannot show what caused the perception or whether humanized care improved clinical outcomes. The PBHNC v3 instrument had not been rigorously validated in Chile, and the Chilean adaptation used only 60 patients, so the scores may not measure the same construct reliably in this setting. Subgroup comparisons included small groups, such as 8 patients with myeloma, 11 in remission-consolidation, and 4 without a support network, making those differences less stable. Data were collected during one quarter, and the authors note that seasonal behavior in patient perception is unknown.
The easy way to misread this
Do not read the high median score as proof that nursing care was humanized or that it improved patient outcomes. This was a small cross-sectional perception survey, and it did not compare care behaviors with clinical outcomes.