How People Living With Amyotrophic Lateral Sclerosis Use Personalized Automatic Speech Recognition Technology to Support Communication.
Richard Cave
PMID 38991167WHAT IT FOUND
Personalized speech recognition captions were often inaccurate during everyday conversations.
Three people with ALS used them selectively, sometimes preferred writing or typing, and partners sometimes got hints but not reliable understanding.
Key findings
01For all participants, the hoped-for benefits of personalized ASR were not realized, and captions were frequently inaccurate.
02Custom cards were not intuitive, and many recorded words were almost never said in later conversations.
03Participants used Relate selectively, often only in quiet contexts and with certain people, and preferred other AAC when exact understanding mattered.
STILL TO COME
How it was doneWhat they foundWhat it means for SLPs
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What it does not show
The study had only three dyads, and the sample was not balanced across demographic or other characteristics, so the findings are not representative. All participants were already aware of Relate and were using it or recording phrases before joining, which may select for people already interested in the app. The app was English only and Android only. Word error rate and meaning ratings do not fully capture listener understanding, because the person and partner could still use speech, gesture, context, and other cues, and captions were often not looked at. Custom cards require planning and at least 24 hours to update, but participants found it hard to predict which words would be used. Relate transcribes all voices, so conversations with overlapping speech or background talk were less suitable. Only Bob showed FDA-2 decline, so the study says little about how caption usefulness changes as speech declines for all people with ALS. The researcher was a specialist speech therapist who also collected and analysed the data, and meaning ratings were made by speech therapists rather than by the conversation partners themselves.
Declared interests
The supplied text lists research support from the National Institutes of Health, extramural. Ethical approval was granted by University College London Ethics Committee. No author conflicts of interest are stated in the supplied text.
The easy way to misread this
Do not conclude that personalized ASR reliably improves communication for people with ALS. This was a three-dyad qualitative study, and participants found captions too inaccurate for many conversations, often using other AAC instead.