Applied Evidence

Factors influencing the use and user perception of powered wheelchairs under the long-term care insurance system in Japan: a qualitative study.

Journal of physical therapy science · 2026 · Qualitative · PT · OT

Tadahiko Kamegaya

PMID 42306437

Powered wheelchair users chose their devices based on personal values, not specifications, and grew attached once they adapted.

But a gap between what the PWC can do and what daily life allows (low public awareness, environmental barriers) was the main frustration.

Key findings

1Users proactively chose their powered wheelchairs based on their own values rather than device specifications, and once they adapted to the machine's characteristics they developed a strong emotional attachment and positive evaluation of it.

2Despite recognising the benefits of powered wheelchairs, users experienced a 'mismatch' between what they expected the device to do and what they encountered in daily life; low public awareness of powered wheelchairs was a recurring barrier to their use and continued use.

3No gold standard exists for assessing whether a person has the competency to safely operate a powered wheelchair, and the authors argue that evaluating this competency is a crucial step before recommending the device.

Still to come

How it was doneWhat they foundWhat it means for PTsWhat it means for OTs


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What it does not show

Only five participants, all recruited from a single welfare-equipment supplier, all using the same type of self-operated standard powered wheelchair — the authors themselves note this limits generalisability. Conducted in Japan under a specific publicly subsidised rental system; findings may not transfer to countries without such a subsidy. No collaboration with medical institutions, so no verified clinical or functional data were available for the participants. The KJ-method analysis was performed by the lead author and three consultants from the same professional field, with no independent coder or inter-rater reliability check reported. Interview duration was short (2–6 months of use), so the themes may reflect early experience rather than long-term adaptation.

Declared interests

The study was funded by FRONTIER Co., Ltd. The authors declared no conflicts of interest. Participants were recruited from a single welfare-equipment supplier (Company A), and the funding company operates in the same welfare-equipment sector, though the paper does not state explicitly that FRONTIER Co., Ltd. is Company A.

The easy way to misread this

Do not read these themes as evidence that the Japanese rental system 'works' or that powered wheelchairs improve outcomes. This is a qualitative description of five people's perceptions, not an effectiveness study. The small sample, single supplier, single device type, and the fact that the funding source operates in the same welfare-equipment sector all mean the findings should be treated as one small window into user experience, not as a basis for policy or prescribing decisions.

Summarised by AI from the full paper, without a clinician reviewing it. Check it against the source before it changes what you do. Read it on PubMed →