Factors Influencing Telehealth Satisfaction Among Liver and Kidney Transplant Recipients.
Dami Ko, Neha Singh, Jane Saczynski
PMID 39800871WHAT IT FOUND
Transplant recipients were generally satisfied with telehealth, but those less confident talking with providers and less comfortable using online health information were less satisfied.
Better self-rated thinking and longer time since transplant also linked to lower satisfaction.
Key findings
01Telehealth satisfaction was the primary outcome, and the mean score was 5.3 on a 7-point scale among 136 recipients who had used telehealth.
02Higher confidence in communicating with providers via telehealth and higher eHealth literacy scores were significantly associated with higher satisfaction scores.
03Better perceived cognitive function and longer time since transplant were associated with lower satisfaction scores, while perceived physical and mental health were not significantly associated.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The analysis included 136 people who had used telehealth, mostly white (89.7%), female (71.3%) and kidney transplant recipients (74.3%), so it may not represent the broader transplant population. Recruitment through Facebook may overrepresent people who are more educated, less diverse, and more familiar with the internet. The study was cross-sectional, so it shows associations with satisfaction, not cause and effect. Participants with missing data were excluded, which could further narrow the sample. The PROMIS physical and mental health measures were generic and may not capture transplant-specific concerns.
Declared interests
The authors declared no potential conflicts of interest. They disclosed receipt of financial support for the research, authorship, and/or publication, but the provided text does not name the funder.
The easy way to misread this
Do not conclude that these factors cause satisfaction differences. This cross-sectional survey analysed 136 mostly white (89.7%), female (71.3%) kidney recipients (74.3%) recruited online, and only included people who had already used telehealth.