Effect of a Mobile Health App on Adherence to Physical Health Treatment: Retrospective Analysis.
Jay Greenstein, Robert Topp, Jena Etnoyer-Slaski and 2 others
PMID 34655468WHAT IT FOUND
Patients who chose to use a clinic app kept more appointments but also missed more.
This pattern held only for those who quit treatment early. The app did not change attendance for patients who completed their prescribed course of care.
Key findings
01Self-discharged patients who used the app kept significantly more appointments than those who did not use the app.
02Self-discharged patients who used the app also had significantly more no-show appointments than those who did not.
03There was no difference in kept or missed appointments between app users and non-users among patients who completed their care.
STILL TO COME
How it was doneWhat they foundWhat it means for PTsWhat it means for OTsWhat it means for SLPs
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What it does not show
Patients chose whether to download the app, so those who were more motivated to adhere to treatment may have been more likely to use it. This self-selection bias means we cannot know if the app caused the improved adherence or if it was already there. The study did not monitor how much patients actually used the app. A patient who downloaded it and never opened it was counted in the same group as a daily user. The analysis was split by year, and 2020 results were heavily influenced by the COVID-19 pandemic, which reduced adherence in both groups. The specific effect of the app during a pandemic is unclear. The study did not collect demographic data, so it is unknown if age, gender, or income influenced the decision to use the app or adherence rates. The large sample size made it easier to find statistically significant differences that might be very small in real-world terms.
Declared interests
The study was approved by the Sport and Spine Rehab Clinical Research Foundation institutional review board. The text does not explicitly list financial conflicts of interest or funding sources for the Kanvas app development or the study itself, but the research was conducted within a private practice network (Sport and Spine Rehab).
The easy way to misread this
Do not conclude that the app reduces missed appointments. In the group of patients who quit treatment early, those using the app actually missed more appointments on average than those who did not use the app. The benefit was an increase in total visits kept, not a reduction in no-shows.