OTQualitativeInternational journal of mental health nursing2025

Working Together to Deliver Person-Centred Care Within the Stepped Care Model: An Australian Multidisciplinary Perspective.

Shingai Mareya, Lin Zhao, Mimmie Claudine Watts and 1 others

PMID 40745982

WHAT IT FOUND

Stepped mental health care was described by nine Australian professionals as flexible and team-based, but they reported unclear access rules, workforce shortages, and funding gaps.

Key findings

01Interviews with nine Australian mental health professionals generated four themes about the stepped care model: collaborative care, flexible personalised care, navigating complexities, and positive client outcomes.

02Clinicians described stepped care as multidisciplinary and flexible, with one occupational therapist reporting sessions between 10 and 18 depending on consumer needs.

03Participants also reported barriers: workforce shortages, funding uncertainty, unclear access guidelines, and fragmented transitions between services.

STILL TO COME

How it was doneWhat they foundWhat it means for OTs

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What it does not show

Only nine professionals were interviewed, and the paper reports they were from Victoria and New South Wales, so the views may not represent other Australian services or other countries. The study interviewed staff about the model, not consumers or families, and it did not measure patient outcomes. The positive client stories are single clinician accounts, so they do not prove that stepped care works. Data were collected at one point in time, so changes in funding, workforce, or local service arrangements may not be captured.

Declared interests

The authors declared no conflicts of interest.

The easy way to misread this

Do not read the positive client stories as evidence that stepped care improves patient outcomes. They are accounts from nine professionals, not measured results, and the same paper reports workforce shortages, unclear access rules, and fragmented transitions.

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