User perception of quality of care in patient navigation for type 1 diabetes mellitus.
Luciana Foppa, Betina Nemetz, Rosimeri de Matos and 1 others
PMID 40105657WHAT IT FOUND
Patients with type 1 diabetes described nurse-led navigation as helpful, especially for education and remote contact during the pandemic.
Many wanted the service to continue, though some preferred in-person care or shorter intervals.
Key findings
01Participants reported satisfaction with the patient navigation service.
02Some participants said navigation helped them learn new foot care routines and guidance on vaccines and insulin use.
03Participants wanted continued access to remote services after the study ended.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The study was done at one tertiary care center, so it may not reflect other settings. Interview transcripts were not returned to participants for checking. Phone interviews could have missed non-verbal cues. Participants were adults with type 1 diabetes from one clinic, so the views may not apply to other ages or care contexts.
The easy way to misread this
Do not read the positive perceptions as proof that patient navigation improves diabetes outcomes. This study asked patients what they thought of the care they received; it did not report measured clinical effects.