PilotJMIR rehabilitation and assistive technologies2026

User Acceptance of Remote Care Assist, a Telecare System for Home Care Among Care and Nursing Staff: Cross-Sectional Pilot Study.

Friedrich Ebner, Ulrike Schneider, Cornelia Schneider and 1 others

PMID 42234927

WHAT IT FOUND

Home care staff were more likely to intend using a video support app if they believed it benefited their patients.

This belief in patient benefit was the strongest predictor of acceptance, outweighing the staff's own perceived usefulness or ease of use.

Key findings

01Care staff’s expectation that the system would benefit home care service users was the strongest predictor of their intention to use it.

02Perceived usefulness for the staff themselves and ease of use were also positively associated with intention to use, but with weaker effects than expected patient benefit.

03Reliable functionality was not significantly associated with care staff’s perceived usefulness of the system.

STILL TO COME

How it was doneWhat they found

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What it does not show

The study only included staff who used the app at least monthly, so it misses the views of those who did not adopt it or used it rarely. It was a pilot study with a cross-sectional design, so it cannot prove that these factors cause acceptance. The sample was small and predominantly female, and did not allow for comparisons between different professional roles or countries. Key measures like perceived usefulness and intention to use were assessed with single survey items, which may be less precise.

Declared interests

The project received funding from the AAL Program, cofunded by the European Commission and national authorities. No commercial conflicts of interest were declared.

The easy way to misread this

Do not conclude that technical reliability is unimportant for long-term adoption. The lack of association with reliability may reflect staff tolerance during a pilot phase, and users may be less forgiving once the system is fully integrated into routine care.

Summarised by AI from the full paper, without a clinician reviewing it. Check it against the source before it changes what you do. Read it on PubMed →


The study

Participants
139 care staff (of 337 surveyed) who used the system at least monthly
Certainty of evidence
Very low

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    Cite

    Friedrich Ebner, Ulrike Schneider, Cornelia Schneider, et al. User Acceptance of Remote Care Assist, a Telecare System for Home Care Among Care and Nursing Staff: Cross-Sectional Pilot Study. JMIR rehabilitation and assistive technologies. 2026.

    Read the original — we summarise, we never replace the paper.

    User Acceptance of Remote Care Assist, a Telecare System for Home Care Among Care and Nursing Staff: Cross-Sectional Pilot Study. — Applied Evidence