RNQualitativeThe Canadian journal of nursing research = Revue canadienne de recherche en sciences infirmieres2025

Unpacking the Mystery of the Ontario Healthcare System in Canada: Ukrainian Temporary Migrants and Healthcare System Navigation.

Kateryna Metersky, Margareth S Zanchetta, Areej Al-Hamad and 8 others

PMID 40920123

WHAT IT FOUND

Ukrainian temporary migrants described Ontario healthcare as hard to navigate because of language barriers, long waits, uncovered dental care, mental health stigma, and rushed visits.

They wanted more time, clearer explanations, and help finding services.

Key findings

01Participants found Ontario healthcare information less useful when language barriers, long waits, and uncovered costs blocked access to services.

02Mental health care was especially hard to seek because anxiety, depression, and eating disorders were described as culturally taboo, and waits for OHIP-covered mental health practitioners were discouraging.

03Participants wanted more time with providers and greater involvement in care decisions.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

The paper does not state how many people attended, so the findings cannot be weighed by sample size. Participants were recruited through a Ukrainian Saturday school and word of mouth, so they may not represent other Ukrainian temporary migrants or other migrant groups. The report is from a two-hour workshop and describes experiences, not a controlled evaluation of whether the workshop improved access, navigation, or health outcomes. Themes depend on translated Ukrainian discussions and the authors’ frameworks, so they may reflect the workshop setting and study design rather than all participants’ experiences. Participants described themselves as refugees rather than temporary migrants, which may shape how they reported barriers and needs.

Declared interests

The study was funded by a Toronto Metropolitan University Faculty of Community Services knowledge translation grant. The authors declared no potential conflicts of interest.

The easy way to misread this

Do not read this as evidence that the workshop improved healthcare navigation, access, or patient outcomes. The paper reports themes from participants’ experiences in a single workshop, without outcome measures, a control group, or a stated participant number.

Read it on PubMed →