Strategies to facilitate effective caring for patients in primary health care clinics.
Tinswalo Nesengani, Charlene Downing, Marie Poggenpoel and 1 others
PMID 34879688WHAT IT FOUND
Proposed strategies for nurses in South African primary care clinics focus on maintaining empowering experiences, addressing disempowering behaviours like absenteeism and discrimination, and managing system issues such as long queues and resource shortages.
Key findings
01Three strategies were developed: maintaining empowering experiences, addressing disempowering experiences of nurses, and addressing disempowering clinic systems.
02Strategy 1 focuses on maintaining effective caring, communication, teamwork, and constructive management practices.
03Strategy 2 addresses absenteeism, discrimination, negative attitudes, uncaring behaviours, and language barriers.
04Strategy 3 addresses overcrowding, long waiting times, shortage of nurses, and lack of medicines or equipment.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
Only the researcher and supervisors were involved in developing the strategies, without direct contribution from the professional nurses who would use them. The strategies are proposed actions based on a conceptual framework and literature, not tested interventions.
The easy way to misread this
These are proposed strategies developed by researchers, not tested interventions proven to improve patient outcomes. They have not been evaluated for effectiveness in clinical practice.