RNOtherScandinavian journal of caring sciences2025

Remotely Monitored Patients' Experiences of the Interpersonal Patient-Nurse Relationship: A Scoping Review.

Anna Granath, Stine Eileen Torp Løkkeberg, Wivica Kauppi and 3 others

PMID 41398641

WHAT IT FOUND

Patients often felt safer and supported when nurses followed up after remote monitoring, but some missed face-to-face contact and feared being a burden.

Regular, clear nurse contact appears central.

Key findings

01Patients often described feeling safe, reassured and supported during remote monitoring.

02Some patients wanted face-to-face contact, and some felt lonely, locked up or stressed when follow-up was absent or too frequent.

03Patients could hesitate to contact nurses for fear of being a burden, and some felt burdened by responsibility in remote monitoring.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

This is a scoping review, not a study of treatment effect, so it maps experiences rather than showing that remote monitoring improves outcomes. The included studies used many different devices, conditions, follow-up schedules and team structures, so the findings cannot be applied to one specific remote monitoring programme. No quality assessment was done, and dropout or lost-to-follow-up information was generally not accounted for. Many interventions included several components at once, such as devices, calls, texts, video visits and education, so the contribution of nurse contact alone cannot be separated. Some studies described staff rather than nurses specifically, and the reviewers counted those accounts as relevant to the nurse relationship. Scandinavian countries were overrepresented, and no African or South American studies were included, so cultural context may limit generalisability. No psychiatric conditions were included, so it says little about patients whose care is mainly mental health related.

Declared interests

Funded by Interreg, University of Borås and Østfold University College. Authors declared no conflicts of interest.

The easy way to misread this

Do not conclude that remote monitoring improves patient outcomes or that nurse contact alone causes positive experiences. This review maps patient-reported experiences across mixed interventions, and many components were given together.

Read it on PubMed →