Online support information for students with disabilities in colleges and universities during the COVID-19 pandemic.
Zoë Meleo-Erwin, Betty Kollia, Joe Fera and 2 others
PMID 33082111WHAT IT FOUND
Only 19.7% of 127 college disability pages in the NYC metro had student remote-learning resources, 5.5% linked to counseling, and 3.9% provided appointment contact.
This describes website information, not student outcomes.
Key findings
01Across the 127 analysed websites, 19.7% had student remote-instruction resources, 7.9% had faculty remote-instruction resources, 5.5% linked to the counseling center, and 3.9% provided a way to make an appointment.
02The most common resource was student remote-instruction help, and the least common was a way to make a counseling appointment.
03The tests did not show an association between school size or location and the resources posted.
STILL TO COME
How it was doneWhat they found
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What it does not show
The data were collected at a single point in time, so they cannot show what happened later or in other places. The study examined only disability/accessibility webpages, so messages sent directly to students or through other channels were not counted. Only a single researcher reviewed the webpages, though questions were discussed by the team. The sample was limited to colleges/universities in the NYC metropolitan area that had identifiable functioning websites.
Declared interests
No funding was received for this investigation, and the authors declared no relevant financial or non-financial interests to disclose.
The easy way to misread this
Do not read these website percentages as evidence about student outcomes or service quality. The study examined only disability/accessibility webpages at a single point in the NYC metro, and information may have been communicated directly or through other channels.