OTQualitativeCanadian journal of occupational therapy. Revue canadienne d'ergotherapie2026

Occupational Therapist Perspectives: Factors Influencing Recovery Following Motor Vehicle Accident Injury.

Katelyn Bridge, Dorothy Kessler, Tricia Morrison and 1 others

PMID 40267301

WHAT IT FOUND

Ontario occupational therapists described recovery after a motor vehicle accident as shaped by the insurance claim as much as the injury: late referrals leaving clients with poor coping, adjusters declining funding, and lawyers asking therapists not to let clients improve too much before settlement.

Key findings

01Participants described pain and fatigue, and community environments that were not accessible (including not being able to drive), as barriers to clients taking part in activities, and linked this to poorer mental health.

02A long gap between the accident and starting occupational therapy was described as leaving clients with unhelpful coping strategies and slower progress, and participants partly blamed low awareness of what occupational therapy offers after a road crash.

03Participants described legal representatives asking them to keep therapy going or to avoid letting clients improve too much, and said some clients held back from recovery while a financial settlement was pending. Participants said these requests were uncomfortable and put them in a difficult position with referral sources.

04Adjuster support was described as varying: some adjusters understood rehabilitation and approved services, while others prioritised cost savings and declined funding, and difficulty reaching adjusters created extra barriers.

STILL TO COME

How it was doneWhat they foundWhat it means for OTs

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What it does not show

Ten therapists, all from the same private rehabilitation company and the same two cities in Ontario. They had the same clinical leadership and the same insurer, so the themes may reflect that one workplace rather than occupational therapy in general. Only therapists who were paid through auto insurance and who were still treating clients were asked. Therapists in case-management roles were excluded, and clients who never got occupational therapy at all were not represented. No clients and no insurers were interviewed. Everything here is what therapists said they saw, not what clients reported or what the paperwork showed. All participants were women and most had worked only in the auto-insurance sector, so these are the views of a fairly specific group. The interviewer was an occupational therapist working in the same sector as the participants, which the authors say may have made participants more comfortable and may have shaped what they said. This is a qualitative study. It identifies factors that therapists believed influence recovery; it does not show that any of them causes faster or slower recovery. The client perspective is being reported in a separate paper, so the other side of this is missing here.

Declared interests

The work was funded by the Ontario Society of Occupational Therapists Research Fund through its Occupational Therapy Research Grant. The paper states the funder, which is a professional body for the discipline being studied; no other funding or competing interests are declared in the text.

The easy way to misread this

Do not read this as evidence that late referrals, legal pressure or adjuster decisions cause slower recovery. Ten occupational therapists from one employer described what they believed they saw in their own clients; no client outcomes were measured and there was no comparison group.

Summarised by AI from the full paper, without a clinician reviewing it. Check it against the source before it changes what you do. Read it on PubMed →