Lived experiences of LGBTQI+ persons when accessing primary healthcare facilities in Gauteng, South Africa: An interpretative phenomenological inquiry.

The study included only 16 self-identified LGBTQI+ adults recruited through snowball sampling, so the accounts may not represent all LGBTQI+ people in Gauteng. Only face-to-face unstructured interviews were used, and the study lacked methodological triangulation, so the experiences could not be checked against other data sources. The findings come from public primary healthcare facilities in five districts of one South African province, so they may not transfer to other settings or countries. Participants were asked to describe experiences with nurses and primary healthcare care, so the study does not show whether any specific nursing action caused better or worse care.

The research received no specific grant from any funding agency in the public, commercial or not-for-profit sectors.

Do not treat the reported better care from male and younger female nurses as a proven way to improve services. These were experiences described by a small group in one province, not a comparison showing which nurses give better care.