RNQualitativeThe American journal of hospice & palliative care2026

Improving Community-Based Palliative Care Explanations: Insights From Persons Declining Services.

Kira G Sheldon, Kathryn H Bowles, Elizabeth A Luth

PMID 40831363

WHAT IT FOUND

Patients and caregivers who declined community palliative care often confused it with hospice or knew only part of it.

They wanted clear, tailored explanations that explained how it differs, what it offers, and how services work.

Key findings

01Seven participants could not describe palliative care, and beneficiaries and caregivers often confused it with hospice or understood only parts of it.

02Participants wanted explanations that distinguish palliative care from hospice, address their own health needs, and describe service logistics.

03They suggested printed materials with simple bullet points and real stories they could refer back to.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

The study was a small pilot at one Medicare Advantage plan, so the themes may not apply to other settings. Only a few beneficiaries were interviewed, so caregiver views may dominate the findings. The study reported participant suggestions, not whether new explanations changed service acceptance.

Declared interests

The authors declared no potential conflicts of interest.

The easy way to misread this

Do not treat these participant suggestions as proof that new explanations will increase service acceptance. The study reported understanding and preferences, not outcomes after any changed explanation.

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