OTQualitativeFrontiers in rehabilitation sciences2026

Identifying the experiences, challenges and opportunities along pathways for community-based digital skill development for young people with disabilities in Canada: a community-based research study.

Alana Armas, Charlotte Buttle, Erica Johnston and 6 others

PMID 42614306

WHAT IT FOUND

Young people with disabilities build digital skills mostly by teaching themselves and leaning on friends, family and community groups, because school and formal systems leave the gaps.

Affordable courses stop at the basics, and accessibility is usually an afterthought.

Key findings

01Every pathway began with the young person hunting for information on their own, whatever their existing skill level; the formal education system did not lay out the route.

02Accessibility is normally a secondary consideration: the courses and technology most people find first are not built accessibly, and having an accommodation approved can take weeks, enough time to fall behind and drop out of fast-paced training.

03Free community programs tend to cover only basic digital skills, and the personas who reached advanced training were the ones with money behind them, either an employer paying or their own funds.

STILL TO COME

How it was doneWhat they foundWhat it means for OTs

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What it does not show

Only 22 people took part across the whole study; the authors say more participants would have added depth to the findings. No one from Canada's territories took part, and Indigenous communities and rural areas were not represented, so those experiences are missing. The seven pathways come from persona and journey-mapping exercises run with seven young people with disabilities, not from following real people over time, so they illustrate patterns rather than any one person's actual journey. No intervention was tested and no outcome measured; the findings are what participants said about navigating services.

Declared interests

The research was funded by Accessibility Standards Canada, grant number ASC-23/24-040-C. The authors state the funder had no role in study design, data collection, analysis, interpretation, writing the manuscript, or the decision to publish.

The easy way to misread this

Do not read the seven pathways as tested ways to improve digital skills. Nothing here measured whether any program worked, and the pathways were built with 22 participants and fictional personas, so they describe what people said they ran into, not what to do about it.

Summarised by AI from the full paper, without a clinician reviewing it. Check it against the source before it changes what you do. Read it on PubMed →