RNQualitativeJournal of clinical nursing2026

Exploring How Gerontological Nursing Telephone Support Can Assist Informal Caregivers of Older Adults at Hospital Discharge-A Qualitative Study.

Cheng Yen Loo, Susan Slatyer, Ami Kamdar and 5 others

PMID 42068097

WHAT IT FOUND

The linked trial found no significant difference in caregivers' health-related quality of life, the primary outcome.

Caregivers described the FECH+ nurse support programme, with calls, a booklet, resources, needs assessment and problem-solving coaching, as helping them plan and feel more confident.

Key findings

01The linked trial found no significant difference in caregivers' health-related quality of life, the primary outcome.

02Caregivers described the FECH+ programme as helping them turn post-discharge tasks into step-by-step plans.

03Caregivers described feeling more empowered and confident after the FECH+ programme.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

The study reports only caregivers who completed the FECH+ programme and were interviewed, so it does not include caregivers who did not complete it. Participants were English-speaking caregivers from three Australian hospitals, so the findings may not apply to caregivers who speak other languages or live in other settings. The linked trial found no significant difference in caregivers' health-related quality of life, the primary outcome, so the positive caregiver descriptions cannot be read as proof that the programme improved that outcome. The interviews occurred after the programme ended, so they rely on caregiver recall rather than observation during the calls.

Declared interests

This study was funded by a grant from the National Health and Medical Research Foundation of Australia. One author, Anne-Marie Hill, receives funding support from the Royal Perth Hospital Research Foundation. The authors declared no conflicts of interest.

The easy way to misread this

Do not conclude that nurse telephone calls alone improved caregiver outcomes. The FECH+ programme also included a booklet, tailored resources, a needs assessment tool and a problem-solving approach, so the contribution of any single component cannot be separated. The linked trial also found no significant difference in caregivers' health-related quality of life, the primary outcome.

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