Experiences of care coordination among older adults in the United States: Evidence from the Health and Retirement Study.

This analysis was cross-sectional, so it cannot show that care coordination supports caused better perceptions or satisfaction. Experiences were self-reported by patients, and the study had no data from providers or payers to check them. Respondents who had not received care in the prior two years were excluded, so the findings do not describe older adults who had no recent healthcare contact. Race and ethnicity categories were collapsed because some groups had small cell sizes, which limits detail about specific minority groups. The study did not measure clinical outcomes, only perceptions, supports, and satisfaction. It used a survey module within a national cohort, so associations may reflect unmeasured differences between patients who use supports and those who do not.

The study used publicly available data and was supported by NIH extramural research funding. The supplied text does not report author conflicts of interest.

Do not conclude that meeting a nurse care coordinator, receiving family or friend support, or using a patient portal caused better care satisfaction. The study is cross-sectional and self-reported, it did not measure clinical outcomes, and tangible supports were not significantly associated with satisfaction.