Enhancing Telehealth Competency: Development and Evaluation of Education Modules for Older Adults.
Steven Taylor, Samantha Souza, Lauren Little and 1 others
PMID 36757088WHAT IT FOUND
Older adults who completed custom telehealth training modules reported feeling more competent and confident using video visits.
The study measured self-perception, not actual skill, so results indicate increased confidence rather than proven ability.
Key findings
01Participants reported significantly improved perceived competency to use telehealth after completing the revised training modules.
02The change in mean perceived competency score had a medium effect size.
03Qualitative feedback drove changes to make modules accessible, including slower narration, closed captioning, and simpler language.
STILL TO COME
How it was doneWhat they foundWhat it means for OTs
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What it does not show
The study measured self-perceived competency (confidence), not actual ability to use telehealth. Participants were recruited from a university volunteer list, creating a sampling bias. The study took place during the pandemic, which may have influenced participants' urgency or experience with telehealth. Attrition was high, with only 56.4% of recruited participants completing all steps.
Declared interests
Funding was provided by Rush University Medical Center’s Center for Excellence in Aging. The authors declared no potential conflicts of interest.
The easy way to misread this
Do not interpret the improved scores as proof that participants can technically manage telehealth sessions. The study measured how competent participants felt, not how well they actually performed tasks.