RNQualitativeJournal of clinical nursing2026

Confidential Conversations in Palliative Care: An Ethnographic Exploration of Trust and Interpersonal Relationship Between Nurse and Patient.

Tove Stenman, Bodil Holmberg, Ylva Rönngren and 2 others

PMID 41029965

WHAT IT FOUND

Palliative nurses built confidential conversations through small talk, presence and silence.

Patients set the pace, and time pressure or tasks could miss cues. After breakdowns, sitting down and revisiting a topic could reopen talk.

Key findings

01In palliative care, confidential conversations began through small talk, physical presence and careful reading of verbal and non-verbal cues.

02Patients often controlled the pace and content, while a nurse's own agenda or practical tasks could make patients' cues go unnoticed.

03When interaction broke down, small repairs such as sitting down and returning to an important point could reopen the conversation.

STILL TO COME

How it was doneWhat they foundWhat it means for RNs

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What it does not show

The study was done in specialist palliative care in northern Sweden, so it may not fit other settings or cultures. Participants were selected purposefully, and patients were near the end of life, so it may not represent earlier palliative care or less frail patients. Data collection was limited by patients' frailty, and interviews were adapted to condition, which could reduce depth. Patients' cognitive status was not formally assessed, so understanding of consent and communication may have varied. Observations were not audio-recorded, so exact wording may be missing. The researcher's presence may have influenced behaviour. Home and hospice settings were not compared. The findings are descriptive and do not test whether any communication behaviour improved outcomes.

Declared interests

No funding or conflicts-of-interest declaration is given in the supplied text.

The easy way to misread this

Do not read these themes as proof that small talk or silence improves patient outcomes. The study described interactions in Swedish palliative care and measured no clinical outcomes.

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