Clinician use of 'worry' statements during surrogate decision making in the hospital.
Kristen E Pecanac, Blair P Golden
PMID 40252459WHAT IT FOUND
In 27 hospital surrogate conversations, 'worry' statements about prognosis were often met with brief acknowledgements, while 'worry' statements about treatment were often resisted and heard as limiting choices.
Key findings
01Clinicians made 31 'worry' or 'concern' statements, mostly about functional outcomes, and used them in two ways: to convey poor prognosis and to convey future response to treatment.
02Surrogates usually responded to prognosis-related 'worry' statements with acknowledgement tokens or continuers, rather than treating them as newsworthy.
03When 'worry' statements concerned treatment, surrogates often resisted, and the statements could be heard as restricting choices or persuading against treatment.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
The conversations came from two hospitals in one region of the United States, so the patterns may not transfer to other settings or clinician groups. Only English-speaking surrogates were included, and the sample was limited to conversations that happened during decision-making talks. The analysis did not capture other conversations about prognosis or treatment that may have occurred during hospitalization. Clinicians and surrogates were not interviewed, so the study cannot confirm why clinicians used the statements or how surrogates interpreted them. The study used conversation analysis, so it describes interaction patterns rather than testing effects on decisions or outcomes. It was not known whether participants had been trained to use 'worry' statements, because such language is part of the Serious Illness Conversation Guide.
Declared interests
Blair Golden reports financial support from the National Institute on Aging. The authors declare no other competing financial interests or personal relationships.
The easy way to misread this
Do not read this as proof that 'worry' statements improve or worsen surrogate decisions. It is a qualitative analysis of 27 conversations, not an outcome study, and it did not test whether the statements changed decisions, distress, or care.