Assessment of the Psychosocial Care Center multidisciplinary team from users' and family members' perspective.
Jéssica Dos Santos Pini, Paula Antunes Bezerra Nacamura, Camila Harmuch and 5 others
PMID 37610952WHAT IT FOUND
Users and families of a mental health centre saw the multidisciplinary team as integrated and helpful, especially workshops, groups, crisis care and guidance.
They mostly met staff during medical visits or crises, not in ongoing care.
Key findings
01Users and family members described the team as integrated and articulated, with professionals working together to solve daily situations.
02Welcoming and medical consultations were closest for families, while users also highlighted workshops and therapeutic groups.
03Participants described the team as helping treatment by being receptive to starting and maintaining it and by supporting and guiding families.
STILL TO COME
How it was doneWhat they foundWhat it means for RNs
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What it does not show
It was done in one CAPS I in a small town, so the views may reflect that local service and community. The study did not ask professionals their views, so staff-side difficulties may be missing. The main researcher had previously worked in the service and had contact with users and families, which may affect how data were gathered and interpreted. Participants were selected by convenience and by participant referral, not random sampling, and only people who were not in crisis or cognitively impaired were included. It is qualitative, so it reports perceptions and themes, not measured effects on treatment. Not everyone attended the feedback sessions, and absentees did not explain why.
The easy way to misread this
Do not read the positive descriptions as proof the team improves mental health outcomes. This was one service's qualitative assessment by users and families, not a trial, and the paper did not measure treatment results.